"We just returned from a trip to Ireland. What a wonderful time we had. We arrived in Dublin and joined a tour group set up by Undiscovered Britain & Ireland. This group consisted of a total of 14 people, 6 of which were handicapped and in wheel chairs or scooters. We traveled in a special 55 seat bus that was outfitted with an electric wheelchair lift and a special area where the seats had been removed to accommodate the wheel chairs and scooters and each could be secured to the floor for traveling in comfort.
The coach driver was a native of Dublin and knew the history of Ireland and its landmarks in great depth. He was a great tour director and narrator who was able to guide us and explain everything we came across on the tour. His name was Phelim and was a delightful person. We had a wonderful time."
"Ann, we had a wonderful time in Ireland! We met our driver, Phelim, on Monday evening. He was fantastic. He graciously and willingly accommodated everyone's requests.
Thanks to him, we learned a great deal about Irish history, as well as contemporary life. He answered all our questions and even gave each couple a map that he'd marked with our routes and stops. He deserves a gold medal for outstanding customer service.
We'll be in touch in a few months to discuss the trip we want to make to Great Britain in the fall of 2011".
"Dear Ann, I want to say thank you so much for the most wonderful vacation we have ever had. We have not stopped raving about the wonderful time we had in Ireland; the beauty of the country; the warmth of the people, and the family-like atmosphere of our group.
Ann, to us you were like a cousin or aunt or sister who planned with great care a trip for her family. I am not exaggerating. That is truly how it felt to us. If you ever want a rave review for your website, I would feel privileged to do so. God Bless You and keep up the great work you are doing."
"Undiscovered Britain & Ireland is truly a great tour service company for those who are disabled, as well as those who are able bodied and enjoy a smaller group that moves at less than lightning speed. Our interaction with you was very professional during setting up our trip, communication, the details, and in the execution of the trip. We look forward to being able to use your services again."
"I was on your trip to Ireland in October 2012, and I just wanted to let you know that it was fabulous! I went with my dad and it was a great trip! Our tour guide was Phelim, who we cannot say enough about. He made the trip so special and really took care of us. He is one of a kind; a real keeper. It was my first trip to Ireland and was definitely unforgettable, and I hope to go back again very soon."
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"I just wanted to thank you one more time for putting together such an amazing trip. I have completely fallen in love with Scotland, and all of the accommodations you selected were wonderful. My only problem was having to return to the US so quickly. I will definitely be recommending you to anybody who asks, and will be sure to get in touch with you next time I plan a trip. It was a truly magical country!"
" I had a wonderful four days exploring North Wales with Jan, the great driver guide who you arranged to take me around Wales. Everything went so well, and I received a very warm Welsh welcome wherever we went. Thank you for arranging everything so perfectly."
"Your tour suggestions were great. When we were planning our next days sightseeing, we always look to "Ann's notes"! We had a blast driving and all of the rooms in every hotel we stayed at were perfect."
"Thank you, thank you, thank you! I can't begin to tell you how magnificent our trip to Scotland was! Words cannot describe the scenery; the vistas, the food, the people! It was all so wonderful and we can only thank you for making it so very special. Thank you so much for all you did to make this trip something to remember forever."
Jane & Richard